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Help when you need it, 7 days a week.

Ask our assistant about any ControlFreq product, search guides and manuals, or browse by product range. Signed-in customers can ask about their own orders.

ControlFreq communicator and PIN keypad on a concrete wall

How can we help?

Ask our assistant about any ControlFreq product, search guides and manuals, or browse by product range. Signed-in customers can ask about their own orders.

Support 020 3478 0786
Accounts 020 3478 0785
ControlFreq assistant Guest · sign in for order help UK time
Hi, I'm the ControlFreq assistant. Ask me about any of our products, set-up or troubleshooting. Sign in if you'd like help with your own orders.

AI assistant. Answers come from ControlFreq product data and guides and may be imperfect. Chats are stored for 90 days. Privacy

Mon–Fri 08:00–18:00 · Sat 09:00–16:00 · Sun 10:00–15:00 · Bank holidays follow Sunday hours, 10:00–15:00, UK time.

Office: Mon–Fri 08:00–17:30, closed weekends. Weekend replies may be slower but are always returned.

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Additional information

We use this to remotely check your setup
We use this info to identify potential issues
We use this to understand if the device is contactable

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