Digital communications

Every lift phone line, 4G-VoLTE connected & EN81-28 compliant.

A 4G VoLTE digital line for your lift emergency phone, live before the BT line moves. 5-minute heartbeat, a test call every 3 days and logged reports.

Start a 30-day trial → Call 020 8080 5980
LiftPulse pilot kit with the 4G unit, antenna, laptop dashboard and phone

The line dead tone is coming

The PSTN landline network switches off 31st January ’27.

All emergency lift phones still running on a fixed BT line will go silent without a digital alternative in place. Openreach has already started migrating exchanges region by region, so the compliance risk is real now.

Bundles of copper telephone cable

The 30-day trial

1 Lift. 1 Month. 1 Decision.

Prove it on one lift before you roll out. A 30-day, plug-and-play trial on your most problematic or critical lift.

  1. Day 0

    Plug & Play

    We ship a complete, pre-configured system. It replaces your existing BT line in minutes with Plug&Play simplicity.

  2. Days 1–30

    Monitor & Prove

    Get 30 days of full access to our live cloud dashboard. See heartbeat signals, battery health and test calls in real time.

  3. Day 30

    Move On or Roll Out

    Happy with it? Roll it out across your estate on our OpEx plans. If not, return it.

30-day trial. Refundable deposit.

Full technical support and connectivity are included. If LiftPulse doesn’t prove itself within 30 days, return it and your deposit is refunded. Terms apply.

Concrete, red-brick and glass commercial buildings side by side on a London street at dusk

Why LiftPulse

LiftPulse is a reliable bridge from PSTN lines to digital lift communications.

When LiftPulse goes in, the BT line from the lift moves over. No downtime. No disruption. Nothing in the lift needs to change. Take complete control of lift phone emergency communications with real-time insight into test call compliance, lift line status, mains power, battery level and network signal from a single cloud dashboard, wherever you are.

Brand agnostic

Fits any lift, any maintainer. Only the BT line changes.

No downtime

Not “minimal”. None. LiftPulse is live before the line moves across.

Zero upfront cost 6+ lifts

Hardware included on the 36-month plans. No capital outlay.

Four networks, one SIM

Roams to the strongest UK signal. No single operator to depend on.

Compliance on demand

Timestamped test calls and power events, exported on demand.

A UK engineer answers

Phone and email, seven days, on a tracked ticket. UK based.

What’s included

LiftPulse reliability. Low-rate fixed cost. Compliance, sorted.

Hardware, connectivity and a realtime system status platform. Engineer-direct phone support, 7 days a week.

The LiftPulse gateway unit

LiftPulse Hardware

Universal 4G VoLTE digital line communicator with built-in, standards-compliant battery backup and high-gain external antenna for more effective signal connectivity.

The Connectivity

Global multi-network roaming SIM that automatically locks onto the strongest signal, so no single operator is a point of failure.

The Cloud Dashboard

24/7 real-time visibility: heartbeat status, mains power loss and restore, battery level, and compliance audit export.

EN 81-28 Compliant · Plug&Play PSTN Alternative · 4G VoLTE Digital Line

Up to 4 hours on standby, and around an hour of live talk time. EN 81-28 expects the alarm to remain operable for at least an hour after mains failure, so the standby figure gives you four times the margin the standard asks for.

Pricing

Estate-Wide Compliance on Your Terms.

Hardware included on orders of 6+ lifts, across single or multiple properties, with LiftPulse 36-month OpEx service plans.

How many lifts are on your order? Count every lift on the order, across all your buildings.

6–15 lifts · 36 months

Standard OpEx

For a block or a small amount of buildings.

Hardware included, no upfront costs. Or buy the hardware upfront for a lower monthly rate.

16–50 lifts · 36 months

Portfolio OpEx

For Property Managers and owners running several sites.

Hardware included, no upfront costs. Or buy the hardware upfront for a lower monthly rate.

51+ lifts · 36 months

Enterprise Fleet

For large estates and housing portfolios.

Hardware included, no upfront costs. Or buy the hardware upfront for a lower monthly rate.

1–5 lifts · 24 months

Small Estate

For a single building or a small block. Our shortest term.

Hardware bought upfront, paid once. Hardware included is available from 6 lifts.

From 6 lifts, counted across all the properties on your order, the hardware is included on a 36-month plan. Rates are per lift, set by how many lifts are on your order. The price list has every rate, both ways to pay for the hardware, and how the 30-day trial converts. Every rate is per lift and excludes VAT.

Every plan includes

  • LiftPulse 4G VoLTE digital line communicator
  • Monitored battery backup & high-gain external antenna
  • Roaming SIM across EE, O2, Vodafone and Three
  • 24/7 cloud dashboard and one-click compliance audit PDFs
  • Engineer-direct phone support, 7 days a week

5% discount on the annual fee for upfront payment. Lifetime rolling hardware warranty on all active subscriptions.

Common questions

Common questions

Our line still works and nobody has contacted us. Why act now?

Because you can no longer order a new analogue line or move an existing one: Openreach’s stop-sell has been nationwide since 2023. Any refurbishment, new lift, line fault or relocation strands you on the day it happens. Exchanges also migrate region by region well ahead of the final date, not on it. The lifts that get caught out are the ones waiting for a letter.

There’s no mobile signal in our lift shaft or basement.

The most common worry, and the easiest one to settle. Every unit ships with a high-gain external antenna built for deep shafts and basements, and a multi-network roaming SIM that locks onto whichever operator is strongest rather than being tied to one. If you’re unsure, run the 30-day trial on your most difficult lift. That is exactly what it is for, and if the signal isn’t there the unit goes back and the £295+VAT deposit is refunded in full.

How would we know if the unit itself had failed?

You wouldn’t have to notice. Each unit sends a regular heartbeat and places an automated test call every three days, and the dashboard flags a missed heartbeat, a mains power loss or battery degradation as it happens. A dead line reaches you as an alert, not as a trapped passenger.

What do we need to do to try it on one lift?

Submit the form below to start. A solutions engineer will contact you to discuss the order process, the plug-and-play kit is delivered to replace the BT line on your chosen lift, and the 30-day trial begins.

Want the detail?

Explore the full LiftPulse site